Replacement Policy

Replacement of the products may be considered in below scenarios –

In-transit damage of the product if such instances reported within 24 hours of product delivery.

If we deliver a product with Shelf life remaining < 50% of the product life if such instances reported within 24 hours of the delivery.

In case of any quality related concern, subject to verification from internal quality control team after detailed understanding of the concern raised and product evaluation.

The product in question needs to be returned for Replacement of the product, without the return of product replacement is not permitted.

 

Scenarios where Replacement of the products is not allowed –

 No replacement is allowed for any expired product.

 Used products are strictly not allowed for replacement.